Privacy Policy

Who We Are

SEGRO (segro.au) is an advisory firm that helps owner-led service businesses identify and implement practical AI systems. This policy explains how we collect, use, and protect your personal information when you interact with our website.

Information We Collect

When you submit a form on our website, we may collect:

• Your name
• Email address
• Phone number (if provided)
• Website URL (if provided)
• Any message or additional information you include

We also collect standard web server logs (IP address, browser type, pages visited) to maintain and improve our website.

How We Use Your Information

We use the information you provide to:

• Respond to your enquiry and arrange a discussion
• Prepare a custom AI Solution Blueprint relevant to your business
• Follow up on your request within a reasonable timeframe
• Improve our services and website experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Storage & Security

Your information is stored securely using industry-standard encryption and access controls. We retain your contact details only as long as necessary to fulfil the purpose for which they were collected, or as required by law. We take reasonable steps to protect your data from unauthorised access, loss, or misuse.

Cookies

Our website may use essential cookies to ensure proper functionality. We do not use third-party advertising or tracking cookies.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Withdraw consent for us to contact you at any time

To exercise any of these rights, contact us at the email address below.

Contact

If you have any questions about this privacy policy or how your information is handled, please contact us at [email protected].